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Shipping & Returns

Shipping

 For Returns Information Click Here:

Domestic Shipping:

• Please note that all shipping is domestic (within Australia) only.
  Standard Shipping is charged at a flat rate of $12.50 AUD per total order
  Express Shipping is charged at a flat rate of $18.95 AUD per total order
  Free shipping within Australia: Minimum purchase $300.00 AUD per total order  
  

• Dispatch of orders will be within 1-3 days of purchase, unless there is a need for stocking the product in which case the consumer will be contacted and provided with a dispatch time frame, generally within 5 days of purchase.

• All Shipments are trackable using a variation of shipping companies. Australia Post - Toll Ipec - Star Track
   
• Which service we use is at our discretion and depends on the size of the shipment.
  
  
• In some cases you may be asked for Authority To Leave (ATL) if we deem the address to be residential and a signature is required to receive.
  
  
• For Time Critical Orders click HERE:

For International Shipping:  

• Items can be purchased from this site for delivery outside of Australia.
  
  
• For orders shipped to countries or regions listed below will be Exempt of the Australian Goods and Service Tax (GST) of 10%.
  
  
• This will be shown in CART VIEW once you have selected an Estimate for Shipping and is also shown in  CHECKOUT.
  
  
• Export Sales may be liable for Duties and/or Taxes upon entry into the country of received goods.
  Duties and/or Taxes are payable by the receiver of the goods NOT the seller.

• Dispatch of orders will be within 1-3 days of purchase, unless there is a need for stocking the product in which case the consumer will be contacted and provided with a dispatch time frame, generally within 5 days of purchase.

• In the unlikely event of dispatch delays with your order you will be notified via Telephone or Email.
  You will be given the option to cancel your order and receive a full refund in the event we cannot supply within your required time frame.
  
  
• Shipping times vary from Country to Country and is normally 6 to 10 working days subject to custom clearance times.
  Once the goods have landed into the country of destination and in the system of customs of the that particular country, time frame for delivery is beyond our control.
  
  
• All Shipments are trackable ( Except for Economy Air ) using a variation of shipping companies. Australia Post - TNT 
  Which service we use is at our discretion and depends on the size of the shipment.
• For further information regarding Importing from Australia see Export Information
• At any time you can obtain a quotation for shipping by making your selection of items required and clicking on CART VIEW - then click ESTIMATE - enter the Country to be delivered to ,State and Postcode if required.
  You will then be given two options of Postal Services. These options are listed below with approximate delivery times.
  Shipping Times stated are from dispatch date and are Subject To Customs Clearance Times. Please allow 1 to 3 working days for dispatch.

• If EXPRESS SHIPPING is required please Contact Us direct before placing order.

• AUSTRALIA POST STATED SHIPPING TIMES
• NEW ZEALAND
• Australia Post ( Economy Air ) = 7 Business Days | Tracking - NO
• Australia Post ( Standard Air ) = 5 Business Days | Tracking - YES
• UNITED KINGDOM- SINGAPORE
• Australia Post ( Economy Air ) = 8 Business Days | Tracking - NO
• Australia Post ( Standard Air ) = 6 Business Days | Tracking - YES
• FRANCE - IRELAND -SCANDINAVIA
• Australia Post ( Economy Air ) = 9 Business Days | Tracking - NO
• Australia Post ( Standard Air ) = 7 Business Days | Tracking - YES
• MALAYSIA
• Australia Post ( Economy Air ) = 8 Business Days | Tracking - NO
• Australia Post ( Standard Air ) = 11 Business Days | Tracking - YES
• USA
• Australia Post ( Economy Air ) = 6 Business Days | Tracking - NO
• Australia Post ( Standard Air ) = 5 Business Days | Tracking - YES
• UNITED ARAB EMIRATES - SOUTH AFRICA
• Australia Post ( Economy Air ) = 10+ Business Days | Tracking - NO
• Australia Post ( Standard Air ) = 6 + Business Days | Tracking - YES
• CANADA
• Australia Post ( Economy Air ) = 11 Business Days | Tracking - NO
• Australia Post ( Standard Air ) = 6 + Business Days | Tracking - YES
• SRI LANKA
• Australia Post ( Economy Air ) = 10 Business Days | Tracking - NO
• Australia Post ( Standard Air ) = 8 Business Days | Tracking - YES

If your order weight calculates to 2Kg or more you will only be offered ( Standard Air )

For other destinations not listed above please forward Item Codes and Quantities to  shipping@classicswitches.com.au for a full quotation including delivery times to the country of destination.

Returns 

• Returns & Refund Policy

  Applicable for goods purchased from Classic Switches by Restore In Style
  Website: www.classicswitches.com.au
  A division of Pales In Style

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• Standard Returns Policy
  Our standard returns policy applies to all purchases made online, in-store, or by telephone unless otherwise agreed to in writing via email prior to purchase.

  14-Day Money Back Guarantee
  If you are not completely satisfied with your purchase, you may return eligible items for a full refund within 14 days of receiving your order.

  To initiate a return:

  • Contact us via email at sales@classicswitches.com.au within 14 days of receiving your products
  • Items must be unused and in their original packaging
  • You must include a copy of the original invoice with returned goods
  • Return freight costs are the responsibility of the purchaser

  Refund processing:

  • Refunds will be processed within 7 business days of receiving the returned goods
  • Payment will be made via bank transfer to the original purchaser or refunded to the credit card used for purchase
    
    

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  Returns Outside the 14-Day Window
  Return requests made after 14 days from receipt of goods are subject to the following conditions:

  • A 20% restocking fee will apply, OR
  • The return may be declined entirely
  • All such returns require approval and are assessed on a case-by-case basis

  We understand that project requirements can change and excess stock situations occur. Where circumstances warrant, we may offer the following alternative:

  Store Credit Option (Subject to Approval):

  • Returns accepted for store credit toward future purchases
  • 20% restocking fee applies
  • Credit can be used on future projects
  • This option helps cover costs associated with processing and restocking items outside our normal returns period
    
    

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  Special Arrangements & Exceptions
  IMPORTANT: Any variation to this standard returns policy—including extended return periods, sample purchases, or other special arrangements—must be confirmed in writing via email prior to purchase or directly after.

  • Verbal discussions or agreements made by telephone are not binding
  • All special return arrangements require written confirmation via email from Restore In Style
  • We will review requests on a case-by-case basis considering timeframes, quantities, and specific products involved
  • Approval or denial of special arrangements is at the sole discretion of Restore In Style
    
    

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  Additional Conditions

  1. Goods must be returned in their original state and in good condition
  2. This policy applies only to items from the Classic Switches product range available on this website
  3. This policy applies only to purchases made in Australia with an Australian postal address
  4. A 20% restocking fee may apply to certain products even within the 14-day period, depending on the item being returned or quantity
     
     

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  Contact & Returns Address

  Email: sales@classicswitches.com.au
  Phone: 0474 867068

  Return Goods To:
  Restore In Style
  3 Woodland Crescent
  Withcott QLD 4352

  Please contact us before returning any goods to ensure your return is processed smoothly and efficiently.